Privacy Policy of Chappar Bazaar
Last Updated: 6/19/2025
Welcome to Chappar Bazaar. Your privacy and trust are important to us. This Privacy Policy describes how we collect, use, protect and disclose your personal data when you interact with our website or any other digital platforms we operate.
By accessing or using Chappar Bazaar, you agree to the practices outlined in this Privacy Policy.
1. What Information We Collect
We collect personal and non-personal information to provide you with a seamless shopping experience.
1.1 Personal Information
This includes but is not limited to:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Billing Information (e.g. credit/debit card details, easypaisa/ jazzcash info, bank transfer info)
- CNIC or identification info (in case of required verification)
1.2 Technical Information
When you use our services, we automatically collect:
- Device type and model
- IP Address
- Browser type and version
- Operating system
- Access time and date
- Pages you visited and time spent
1.3 Transactional Data
- Purchase history
- Cart activity
- Wishlist items
- Feedback, ratings and reviews
1.4 Marketing & Communication Preferences
- Your responses to surveys
- Email preferences
- SMS/WhatsApp consent
2. How We Use Your Information
Your data helps us deliver value, convenience and security in the following ways:
- Order Fulfillment: To process your orders, provide order status updates and complete deliveries
- Customer Service: To respond to your queries and provide product support
- Personalized Experience: To recommend products based on your activity and preferences
- Marketing & Promotions: To send you relevant offers, updates and newsletters
- Analytics & Improvements: To understand how users interact with our platform and improve features
- Fraud Prevention: To monitor suspicious activities and ensure secure transactions
3. Sharing and Disclosure of Information
We do not sell, trade or rent your personal data to third parties. However, we may share your data in the following situations:
- With Logistics Partners: To ensure successful delivery of your orders
- With Payment Gateways: To securely process payments
- With Legal Authorities: When legally required to comply with investigations or law enforcement
- With Marketing Services: To help us manage campaigns, surveys and promotional offers
All our partners are required to uphold strong privacy and data protection standards.
4. Your Rights as a User
You have full control over your personal data. You may:
- Access the data we hold about you
- Correct inaccurate or outdated information
- Delete your data upon request (subject to legal constraints)
- Withdraw Consent for marketing messages at any time
- Request Data Portability to transfer your information to another service
To exercise your rights, contact us at info@chapparbazaar.com.
5. Data Retention Policy
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. This includes:
- During the period you are an active customer
- For the time required to resolve disputes or enforce our agreements
- As long as we are legally obligated to retain certain records (e.g. tax purposes)
After this period, your data is securely deleted or anonymized.
6. How We Protect Your Data
We follow industry-standard security protocols to protect your information:
- Encryption of sensitive data during transmission and storage
- Secure Payment Gateways for financial transactions
- Firewalls & Anti-virus Protection on our servers
- Restricted Access for authorized personnel only
- Regular Security Audits to identify and fix vulnerabilities
Despite our best efforts, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and avoid sharing login details.
7. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience, including:
- Keeping you logged in
- Remembering your preferences
- Analyzing user behavior
- Measuring ad performance
- Offering tailored product suggestions
You can manage your cookie preferences in your browser settings. Disabling cookies may limit some features of the site.
8. Children’s Privacy
Chappar Bazaar is not intended for children under the age of 13. We do not knowingly collect data from children. If we become aware that we have unintentionally collected personal information from a child, we will delete it immediately.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before interacting with them.
10. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in technology, legal requirements or business operations. When we do, we will update the date at the top of this page. We encourage you to review this page periodically to stay informed.
11. Contact Us
If you have any questions, feedback or requests related to your privacy or this policy, please contact us:
📞 Phone: +92 320 0983100
📧 Email: info@chapparbazaar.com
🌐 Website: www.chapparbazaar.com
Thank you for choosing Chappar Bazaar. Your privacy, trust and security are always our top priorities.